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Orders need to be placed on our Website.  We can't accept Phone, Fax, Email or Walk-in Orders. Our Order Processing System requires that customers agree to our Sales Policies before we can process an order.  This can only be done with our "Website Check-Out System" where there is an "Agree to Sales Policy Check Box".  You can order from our Website and choose your Shipping method or pick-up your order and pay at our Office/Warehouse.

We also can not provide "Quotes" or "Shipping Estimates" by Phone, Fax or Email.  You can get this information yourself by adding Items to the Shopping Cart and then enter your Shipping Information and choose your Shipping Method.  You do not need to Complete the Order.  If you want a printed copy of your order, you can select "None" or "Purchase Order" for your Payment Method.

 

Contact Information
Phone: 706-839-1733
Extensions require that you press the "#" key after every extension number.


Please send your email to only one of the following email addresses. 
If we receive the same email at two or more addresses, we will need to cancel all your emails and will not answer any of them.
                     
Order Status  Ext 1   orderstatus@cloudelectric.com
To Check on your order or Shipping Status

Project Support  
projects@cloudelectric.com
Please note:  
Sorry we are unable to recommend products for Customer Projects due to our Sales Policy and Liability issues.

Administrative Services  Ext 3   admin@cloudelectric.com
Company Contact for Vendors or Company Services

Returns & Warranty   returns@cloudelectric.com
Warranty on products is the Responsibility of the Manufacturer.  "Cloud Electric" is not responsible for Warranty issues unless Specifically Stated. 

For Warranty and RMA return Requests - Please email with Name, Order Number, Part Number & Reason for Return.  We will either send you a "Cloud Electric" RMA number to return the item to us or provide the return information to send the item back to the Manufacturer.


Stock Status  Ext 6   stockstatus@cloudelectric.com
You can email or call to ask if we have an item in Stock.

Product Support    products@cloudelectric.com
Customers should  send an email for Questions about a Product Price or Specification so we can research product information and revise or update the product on our website. 

Please note:   Sorry we are unable to recommend products for Customer Projects due to our Sales Policy and Liability issues.

Cloud Electric, LLC
204 Ellison St
Unit A
Clarkesville, GA 30523


Fax 877-808-0939

Office & Shipping Hours:
Monday-Thursday 10am - 4pm Eastern Time
Closed Most Holidays

Cloud Electric, LLC

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