|
All orders MUST be placed on our Website. We can not accept Phone, Fax, Email or Walk-in
Orders. Our Order Processing System requires that customers agree to our Sales
Policies before we can process an order. This can only be done with
our "Website Check-Out System" where there is an "Agree to Sales
Policy Check Box". You can order from our Website and choose your Shipping method or pick-up your
order and pay at our Office/Warehouse.
We also can not provide "Quotes" or "Shipping Estimates"
by Phone, Fax or Email. You can get this information yourself by adding Items to
the Shopping Cart and then enter your Shipping Information and choose your
Shipping Method. You do not need to Complete the Order. If
you want a printed copy of your order, you can select "None" or
"Purchase Order" for your Payment Method.
Contact Information
Phone: 706-839-1733
Extensions require that you press the "#" key after every extension
number.
Please send your email to
only one of the following email addresses.
If we receive the same email at two or more addresses, we will need to cancel
all your emails and will not answer any of them.
Order
Status
Ext 1 orderstatus@cloudelectric.com
To Check on your order or Shipping Status
Project Support projects@cloudelectric.com
Sorry, we are unable to recommend Products or provide Project design
information due to Liability Issues. These Issues include several
situations that could cause great hardship to our company. It is best
that customers research the internet for project information.. We can not
be expected to provide instructions or wiring diagrams for customer projects.
We are not responsible for the performance of customer projects.
Administrative
Services
Ext 3 admin@cloudelectric.com
Company Contact for Vendors or Company Services
Returns
& Warranty returns@cloudelectric.com
Warranty on products is the Responsibility of the Manufacturer.
"Cloud Electric" is not responsible for Warranty issues unless
Specifically Stated.
For Warranty and RMA return Requests - Please email with Name, Order Number,
Part Number & Reason for Return. We will either send you a
"Cloud Electric" RMA number to return the item to us or provide the
return information to send the item back to the Manufacturer.
Stock
Status
Ext 6 stockstatus@cloudelectric.com
You can email or call to ask if we have an item in Stock.
Product
Support products@cloudelectric.com
Customers need to send an email for Questions about a Product Price or
Specification so we can research product information and revise or update the
product on our website.
Vendors should use this extension to
provide information about new products
Cloud Electric, LLC
204 Ellison St
Clarkesville, GA 30523
Fax 877-808-0939
Hours:
Mon-Friday 10am - 4pm
Closed Most Holidays
|
